Legal & Compliance

Terms of Use

Last updated: 13 October 2026Kingdom of Saudi Arabia · GCC

These Terms of Use govern your access to the Medad-X website and any commercial dealings arising from it. By using this website you agree to be bound by them.

General notice

This document is provided for general information and does not constitute legal advice. Individual supply transactions are governed by the separately signed contract between the parties. Where an Arabic and an English version differ, the Arabic version prevails before the competent courts of the Kingdom of Saudi Arabia.

1. Who we are

This website is operated by Medad-X General Trading, part of the Arsan Global Group, a company registered in the Kingdom of Saudi Arabia specialising in the supply and trade of premium Basmati rice to the HORECA and wholesale sectors. References to “Medad-X”, “we”, “us” or “our” are to this company.

2. Acceptance & eligibility

By accessing this website you confirm that you are at least 18 years old and, where acting for a business, that you are authorised to bind that business. If you do not accept these terms you must stop using the website.

3. Permitted use

You may use this website for lawful business purposes only. You agree not to:

  • Copy, reproduce or republish content without our prior written permission;
  • Use the site to transmit malware or attempt to gain unauthorised access;
  • Misrepresent your identity or affiliation;
  • Use automated tools to scrape, harvest or overload our systems;
  • Use our brand, logos or product names in a misleading manner.

4. Product information

Product descriptions, specifications, images and prices shown on this website are provided for general guidance and do not constitute a binding offer. Grain length, aroma, colour and origin may vary within customary tolerances for a natural product. Confirmed specifications and pricing are set out in the quotation and contract issued for each order.

5. Quotations & orders

Any quotation is an invitation to treat and is valid only for the period stated on it. A binding contract is formed only when Medad-X issues a written order confirmation or pro-forma invoice. All supply contracts are additionally subject to our Rice Trading & Freight Terms.

6. Intellectual property

All content on this website — including text, graphics, logos, the “Medad-X” name, product brand names (Farah, Khayber Gate, Dhoqan) and page layout — is owned by or licensed to Medad-X and protected under the laws of the Kingdom of Saudi Arabia and applicable international treaties. You may not reproduce or exploit it without our prior written consent.

7. Third-party links

The website may link to third-party services (for example mapping or messaging platforms). We do not control and are not responsible for the content, availability or privacy practices of those services.

8. Disclaimers

The website is provided on an “as is” and “as available” basis. To the fullest extent permitted by law we disclaim all warranties as to accuracy, availability, or fitness for a particular purpose, and do not warrant that the website will be uninterrupted or error-free.

9. Limitation of liability

To the maximum extent permitted by Saudi law, Medad-X shall not be liable for any indirect, incidental or consequential loss arising from use of this website. Nothing in these terms excludes liability that cannot be excluded under applicable law.

10. Indemnity

You agree to indemnify Medad-X against claims, losses and reasonable expenses arising from your breach of these terms or your misuse of the website.

11. Changes to these terms

We may update these terms at any time. The current version, together with its “last updated” date, is published on this page and applies from the date of posting. Continued use of the website constitutes acceptance of the updated terms.

12. Governing law & jurisdiction

These terms are governed by the laws and regulations of the Kingdom of Saudi Arabia. The competent courts of Saudi Arabia have jurisdiction, without prejudice to any arbitration clause agreed within a supply contract.

13. Contact

For any question about these terms, contact us at info@medadx.com or +966 920009050.

Questions about this document?

Our compliance team is happy to help. We respond to written enquiries within two business days.

Contact Medad-X